Job Details
Customer Experience Manager – Talent Assessment
Job Type:
Permanent
Salary:
Negotiable
Location:
South East
Description:
A growing talent assessment business is looking to add a newly created role as customer experience manager to their team as part of their next phase of growth
The Role:
In this newly created Customer Experience Manager role you will take responsibility for the customer care team, dealing with all client issues and managing the process, you would also be responsible for the events side of the business so having knowledge of event management is critical. In addition to both of these you will also be responsible for some general office management duties, as such having someone who has worked in a number of areas of business is critical.
The Candidate:
You will be a highly successful Customer Experience Manager that can demonstrate being able to wear multiple hats including being a player manager at times while the company continues to grow. Good knowledge of customer service, raising tickets and resolving issues is key to success. Being able to also work with the events team to ensure events are well organized, on time and in budget. It will also be a plus if you understand ticketing systems, CRM and have had exposure to other areas of office management in the past.
The Package:
On offer is a very attractive package with a generous base salary of £40,000. Also on offer is a recognised training program as well working with a company that is growing and promotes from within so this could be the first step on the career ladder of a very successful business.
h2 currently have over 100 handpicked sales vacancies that cover all industries and all levels. For further career advice please don’t hesitate in making contact with the Sales Recruitment Specialists, or view our website to see more of the vacancies we currently have.
Key Words
Customer Experience Manager, Client Support, Events, Office Management
HR Software, HR SaaS, talent assessment, psychrometric testing
The Role:
In this newly created Customer Experience Manager role you will take responsibility for the customer care team, dealing with all client issues and managing the process, you would also be responsible for the events side of the business so having knowledge of event management is critical. In addition to both of these you will also be responsible for some general office management duties, as such having someone who has worked in a number of areas of business is critical.
The Candidate:
You will be a highly successful Customer Experience Manager that can demonstrate being able to wear multiple hats including being a player manager at times while the company continues to grow. Good knowledge of customer service, raising tickets and resolving issues is key to success. Being able to also work with the events team to ensure events are well organized, on time and in budget. It will also be a plus if you understand ticketing systems, CRM and have had exposure to other areas of office management in the past.
The Package:
On offer is a very attractive package with a generous base salary of £40,000. Also on offer is a recognised training program as well working with a company that is growing and promotes from within so this could be the first step on the career ladder of a very successful business.
h2 currently have over 100 handpicked sales vacancies that cover all industries and all levels. For further career advice please don’t hesitate in making contact with the Sales Recruitment Specialists, or view our website to see more of the vacancies we currently have.
Key Words
Customer Experience Manager, Client Support, Events, Office Management
HR Software, HR SaaS, talent assessment, psychrometric testing
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