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Account Manager – MarTech

Job Type:
London, South East
An award winning innovative provider of enterprise marketing software (MarTech) / SaaS based around customer experience (CX) and voice of the customer (VoC) is looking to add an Account Manager / Customer Success Manager to their UK team due to their continued success and subsequent expansion. If you looking to join a business that is growing year on year in the enterprise marketing software (MarTech) space, then get in contact now as this company is a game changer!

The Role:
As an account manager / customer success manager you will be working with a number of accounts within the enterprise and mid market space across a range of verticals such as retail, hospitality etc. You will be working with Head of Digital, Heads of Marketing, CMO’s or Heads of SEO daily to show them how they can maximise their return through utilising the offering fully. You will also be responsible for growing the account through cross-sell and upsell opportunities as well as looking at price increases for customers who have been on the same price for a number of years

The Candidate:
You will be highly successful account manager / customer success professional from within an marketing technology (MarTech) with a sound knowledge of customer experience (CX) and the hot topics. You need to be someone who is happy working with a range of clients in terms of size and vertical as well as working closely with the account executives to assist with growing the account through upselling new service lines that can add value to your clients. They will also consider individuals who have worked as an AE and are looking to transition away from new business to growing accounts

The Package:
On offer is a very attractive package with a base salary of between £50,000-£60,000 depending on experience (which may be negotiable for the right person), pension, health and an ote of £30,000-£40,000 which is based on both company performance as well as individual objectives for your customers and share options.

h2 currently have over 100 hand-picked sales vacancies that cover all industries and all levels. For further career advice please don’t hesitate in making contact with the Sales Recruitment Specialists or view our website to see more of the vacancies we currently have.

Key Words

Customer Success, Account Manager, Consulting, Post Sales,

Enterprise Marketing Technology, Marketing Analytics, Customer Insights, Marketing Cloud, Customer Experience (CX), voice of customer, listings, Customer Surveys, Social Media SaaS, Reputation Management, Reviews, Advocacy

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